FAQ

General

Toyota: 3 years or 100000 km whichever comes first.Lexus: 4 years or 100000 km whichever comes first

It is a procedure announced by the manufacturing company through its distributors to ensure customer safety and vehicle efficiency.

Yes it is  as long as the warranty period is still valid. Regardless who is the owner

Register your vehicles identification number in the following portal www.MARKAZIA.com.Jo  then our call center staff will contact you and inform you about any affected campaigns for your car

Warranties cover a failure in any part due to manufacturer defects except parts replaced during periodical maintenance.

Spare

Spare Parts order lead time is effected by many external factors. These include; Whether or not the parts are available at manufacturers warehouses andare ready to be shipped upon order. Accordingly  3 month lead time  is required from order date to delivery via sea freight (shipping method) & 21 days via air freight. if items are not available at manufacturers warehouse  then production lead time must be taken into account

Kindly reach out to us via phone  email or visit us at any of our branches

Our Logistics teams are constantly working to enhance thes availability of spare parts whereas our fulfillment rate is currently at 99.6% on all customer orders. In case your desired spare parts are unavailable in stock our spare parts department can process your orders using various shipping methods

Yes. However  availability might not be guaranteed at first for newer models

Our branches are located in Bayader  Wadi Al Remam Zarqa  Irbid and Marka. Our Sweileh branch will also be opening soon

Yes  a variety of genuine accessories are available for_x000D_each model. Imports of accessories are based on customer demand and orders

Sales

Yes we do for more information about the availability of preowned vehicles  kindly contact our showroom at 06-5508080

Additionally we offer financial solutions nano ceramic services and service contracts

Yes we do accept trade in's.

Preferably kindly contact our showroom or contact us at 06-5508080 to book your test drive.

Kindly visit our showroom or contact us at 06-5508080

Yes we do if desired by customer for more information contact 0790041730

Service

Oil Milage dpends on:Engine driving condition & Oil grade

Mobile workshop is available by booking appointment with Marka Service center

Service Center (Bayader)
Service Center (Marka)
Service Center Lexus (Bayader)

During your visit to our service center you can ask service advisor to provide you with maintenance report

Book an appointment to visit our service center.

Book an appointment to visit our service center.

Call 065508080

Pre booked appointment is prefered to receive best service

Planning

You can check our website www.toyota.com.jo or visit our showroom for further assistance

Please visit our showroom or contact us at 06 5508080 for further assistance

Finance

NO. CTA has suspended In-house Financing since 15/03/2020